Jun 19, 2024
Anonymous employee
Luno Response
1yThank you for your positive review. We're delighted to hear that you're enjoying your experience at Luno and that you feel your feedback is welcome! We are always looking to improve and it is great to see you take advantage of the number of different forums that exist to raise feedback.
Thank you also for raising our pace! As raised in another reply, we pride ourselves on delivering quality, but by moving fast so we recognise we may not be the best fit for everyone but we're all incredibly passionate about achieving our mission and pace is important