Can be better in decision making - Customer Success Manager Luno Employee Review

2.0
May 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Great culture, autonomy and flexibility is given. Teamwork.

Cons

A lot of decisions are taken from HQ level without much local consideration. Reduced budget and cost consciousness hasn't been very helpful to keep team motivation high.

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Luno Response
3y
Thanks for your review, and for calling out an important action that we need to continue to do - listen to all teams wherever they are in the world. If there is additional feedback that you'd like to share please do get in touch. Thanks!

Explore other reviews about Luno

5.0
Apr 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Great culture to not work overtime.

Cons

Nothing is bad about this company

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Luno Response
2y
We greatly appreciate you taking the time to share such a positive review of your experience with Luno! Culture is central to everything we do and we're very pleased to hear that you are enjoying it!
5.0
Oct 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Great Culture miss everyone in ZA and the US.

Cons

None would work for them again in a heartbeat.

2
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Luno Response
2y
Thank you so much for your kind words! We miss everyone to, and your presence was an important part of our wonderful culture. The positive relationships and connections we've built here mean a lot to us, and it's always great to know that you look back fondly on your time with us.
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