Started off amazing, ended up being another “not a sheep, not the best fit” environment. - Customer Service Associate Luno Employee Review

1.0
Apr 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Had good people at first, was a great opportunity new space to learn in and great experience added to my own career.

Cons

Feel like but a number unless the “colour” is right, no one appreciates the extra you put in and always frowned upon for going up against one person that seems to have no skill but seduction 🙄

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Luno Response
7y
Thank you for your feedback - I’m sorry that we didn’t meet your expectations in the end. We try really hard to make Luno a place where everyone can learn and grow - hopefully you experienced some of that in the time you spent with us. We will continue to work hard to ensure we make it a great place to work for everyone. Also feel free to send some of your feedback and suggestions directly to me if you haven’t already discussed it with someone in the company before you left, I’d love to know what we can do better. Marcus

Explore other reviews about Luno

5.0
Apr 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Great culture to not work overtime.

Cons

Nothing is bad about this company

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Luno Response
2y
We greatly appreciate you taking the time to share such a positive review of your experience with Luno! Culture is central to everything we do and we're very pleased to hear that you are enjoying it!
5.0
Oct 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Great Culture miss everyone in ZA and the US.

Cons

None would work for them again in a heartbeat.

2
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Luno Response
2y
Thank you so much for your kind words! We miss everyone to, and your presence was an important part of our wonderful culture. The positive relationships and connections we've built here mean a lot to us, and it's always great to know that you look back fondly on your time with us.
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