Working at Luno is more about who you know than what you know. The decision making in Luno is made by a select few, these are those who are either in favour or have served time rather than those who might have more knowledge or skills to make those decisions, don't try to express an opinion to these select few as it will fall on deaf ears, either that or you will forever be the person who didn't agree.
Luno has people working in roles they do not have the experience or qualifications for and simply are there on good terms, this sets a bad example for those who truly want to progress as there is no example of 'hard works pays off'.
Luno would like to be seen as a company who 'works hard, plays hard' the truth is no one wants to spend time together outside of working hours, if we do it is forced fun and not enjoyable.
The HR department is questionable and not open to feedback or ideas, neither do they hold a very open view on the world.
Travel is expected but also expected to be done in your own time, flying on weekends for long periods of time is expected and you won't be given days back for this.
The only benefit offered is a free lunch that you are expected to eat in the office at the same time as everyone else within a twenty minutes slot, it is frowned upon if you expect to go outside or make any plans at lunch.