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Lowe's Home Improvement

Engaged Employer

The dead rats stunk up the place - Customer Service Associate Lowe's Home Improvement Employee Review

2.0
Mar 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Health Insurance 401K Training Diverse work environment Different tasks and customers made the job not repetitive / not dull

Cons

- Employee injuries were common due to the heavy and bulky products which are stocked and loaded on the carts for costumers - little communication about coworkers / one employee passed out in the garden center one year due to heat stroke and ended up dying. They didn't bother closing the store, or telling all the employees that worked there that soemone had died that day! They didn't pass around a card for people to sign ; or share obituary/ funeral details ect. None of the managers seemed to care. - Lots of toxic chemicals and Hazmat cleanup is a joke there. Not enough training on how to handle chemical spills; and how to deal with acid burns. Luckily they have a hazmat hotline on the phones which came in handy one time when I was putting away drain cleaner and one of the bottles had a leak . The acid from the drain cleaner hurt me a bit but i was able to get a hold of the hazmat helpline right away and they helped - One time rats died in the cieling above the restrooms by the breakroom. It smelled real bad for a week until the past control person fished the dead rats out ; made going to the breakroom and restroom unbearable due to the smell

Explore other reviews about Lowe's Home Improvement

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a job You get played it was good until change in management at my location

Cons

Never schedule you for your availability And if you don't except extra shifts the dock your hours and don't expect to leave on time and never can advance

3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, great starting pay for entry level remote. Team environment was the best part of the experience.

Cons

Very limited to no advancement opportunities with pay increases that don't even match cost of living increases. No HR support and the culture reflects that... not a company that has any flexibility in the way employees are handled when they make a mistake it stacks and is not removes for a year. If you have three mistakes even if they are in totally different areas they will terminate even tenured employees with otherwise perfect records. Not a way to keep good employees.

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