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Lowe's Home Improvement

Engaged Employer

Misguided Direction. - Department Manager Lowe's Home Improvement Employee Review

2.0
Jul 20, 2012
Recommend
CEO approval
Business Outlook

Pros

Good pay for Retail, Good vacation benefits, Decent 401k performance match. Employee discount was good but they are killing it AUG 21.

Cons

Lowe's killed its commission program at the beginning of the year, The computer system is horrible. The company has no interest in rewarding good employees or retaining good sales people. Its retail so the schedule is not very good for people with families but thats not exclusive to lowes. The company is trying to be an online retailer, this means they are lowering stock levels in stores. We have to tell customers their replacement fridge will take 5+ days to get. This setup did not work for Service Merchandise. Lowes wasted a fortune buying I-phones for every store in the company, weve had them for over a year and they barely work ( slow apps, horrible call quality). After we purchased the iphones we started a partnership with Microsoft for our IT upgrades. What a waste, im sure Microsoft would have made us a better deal on phone tech.

Explore other reviews about Lowe's Home Improvement

5.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Good Pay. Bonus is easy. Great staff. Decent managers.

Cons

Terrible leave policy. Don't expect time off or schedule changes. Life to work balance is atrocious. If you work at Lowes, you ARE Lowes. The attendance policy is dictated by Kronos. If you clock in late, too many absences, the management leans on Kronos to fire you. Nothing they can do, etc... It's BS. They jus t don't have the cajones to fire you personally, so they blame the system.

3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, great starting pay for entry level remote. Team environment was the best part of the experience.

Cons

Very limited to no advancement opportunities with pay increases that don't even match cost of living increases. No HR support and the culture reflects that... not a company that has any flexibility in the way employees are handled when they make a mistake it stacks and is not removes for a year. If you have three mistakes even if they are in totally different areas they will terminate even tenured employees with otherwise perfect records. Not a way to keep good employees.

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