Management Unfamiliar with Basic Business/HR Practices - Anonymous employee Loomis Employee Review

2.0
Apr 18, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked with some great people at Loomis--driver/guards, cashroom, coinroom and vault employees, mechanics. That's pretty much the only reason I stayed as long as I did.

Cons

General: Extremely toxic work environment which was not only tolerated by management but propagated by them. Once in-house HR officer was forced into retiring, there was no outlet whatsoever for employees to express discomfort with the hostile, divisive attitude of their supervisors. At least one promotion was promised to a candidate before interviews with several other (arguably better qualified) candidates had even been interviewed. That candidate told everyone he already had it, leaving his coworkers to go into their interviews knowing they weren't going to get the job. Department-specific: CMS: Lack of training and reference materials (neither digital nor hard-copy) made Loomis an excessively difficult place to be a new employee and to ensure existing employees are all on the same page. It is a fast-paced environment requiring a great deal of customer-specific knowledge. Rather than maintaining a database of this information for employees to refer to when processing a new account or one they have not processed in some time, the standard behavior is to ask someone else. Because procedures and expectations are never written down and only occasionally verbalized, the individual answering the question may or may not have the most accurate information and may be frustrated at having to answer the same questions over and over. When meetings are called because too many processing errors are occurring, employees are reminded to ask questions if they're not sure, rather than just guessing--and later publicly berated for asking those questions, often with the accompanying phrase, "You should just know that." Which is neither helpful nor fair, considering that the information is not recorded in any form, save the odd unlabeled Post-it with a string of digits. There is no system of regular performance review. Not only is there no recognition of individuals' improvements and successes, when an employee has not met expectations, he or she is given vague criticism such as "You're too slow" or "Make better decisions." Never once was I given (nor did I witness anyone else being given) a measurable, quantifiable goal by which to gauge my own performance. No "here's how you're doing now; let's set this goal for improvement and revisit in a week/a month/three months/etc."

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5.0
May 28, 2026
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Pros

Very cool people, very cool

Cons

Not much honestly i love the department

1.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Only pros to the job were learning how ATMs worked and how banks got their money, its interesting work, and a good foot in the door for other careers security and/or law enforcement.

Cons

There are more cons than pros, during my time in loomis milwaukee (branch #5920) everyone in management and leadership seems to get away with unprofessional behavior, it seems as if all they care about is whether or not routes are being finished or if your stealing and they want to catch you. On multiple occasions I have told my former manager at loomis who still is employed there that I had problems with some of the leads and staff, she "addressed" it by throwing my name out and the gave them more ammo to keep behaving such ways, it happened with another former employee as well, let me not get started on the workplace relationships, the Milwaukee branch is called the brothel branch for a reason by their sister branches. When I first started there was a lead fired for having inappropriate relations with the tellers, then the new manager for the CMS vault department that got hired was my former lead from the CIT/AST department, no vault experience, only because he worked alot of hours and had some close relationship with the manager, he also had a history with having relations with the CMS employees and talking about it to everyone in the facility, thus leading to the women quitting their jobs. Hes no longer the CMS manager now but he became the operations manager now, he was also talked to by the branch manager about a picture that was circulating through the vault of his body parts and the branch manager still hired him to be the cms manager knowing it. There is no point in even going to HR with this company as well, they wont do much, they'll "address" things but the problems keep going on. Nobody deserves to be treated the way new hires get treated without knowing whats going to happen once they've been there for a couple of months. Im glad I quit this company because corporate only seems to care about how many contracts they can acquire and which branches make the most money.

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