Good the bad the ugly - Shop Agent Lithia & Driveway Employee Review

Strong exposure to real business data from automotive sales, finance, inventory, and customer operations. Opportunity to work on high-impact analytics that directly affect dealership performance and revenue. Large-scale company with many datasets and business units, which is good for learning business intelligence and predictive analytics. Growing digital transformation initiatives can provide opportunities to work with modern analytics tools and automation.

Legacy systems and fragmented data sources may make data cleaning and integration challenging. Traditional corporate structure can sometimes slow down decision-making or the implementation of data-driven ideas. Work may lean more toward reporting/dashboarding than advanced machine learning, depending on the team. Stakeholders may prioritize quick operational insights over long-term data science experimentation. A high-pressure retail environment can lead to tight deadlines and rapidly changing priorities.

Coworkers are good people, trying to do the best job they can.

Corporate treats low-level employees terrible. Management has no idea how their employees jobs are done, yet is willing to talk crap to others about their own employees. Corporate makes it clear that corporate employees are replaceable and that they believe anyone can do the ungodly monotonous jobs they create. Expectation is that each employee will do the work of 2-4 employees. Corporate employees are monitored constantly and expected to perform at 150% all day every day. Corporate employees are Not part of the dealership. Corporate employees are not eligible for bonuses, lunches, dinners, overtime or any perk that might ease the pain of being a peasant. Dealership employees regularly receive bonuses, lunches, dinners, overtime, corporate employees do not. Racism and mysoginy are rampant.