Stay clear! Do not work for these Rob dogs! - Customer Service Advisor Lithia Employee Review

1.0
Mar 29, 2021
Recommend
CEO approval
Business Outlook

Pros

None - not a single one.

Cons

Hours are stupidly long - expected to work 50 hours per week and then 1 in 2 Saturdays on top of that! Salary is less than minimum wage and the monthly bonus when achieved is used to top the salary up to NMW. If no bonus is achieved then a physical top up has to be applied but most of the time they just use your overtime!

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Lithia Response
5y
Thanks for leaving us a review. Sorry to hear you're not enjoying your time with us. We ensure that your pay will always meet the National Minimum Wage. If you have any queries on your bonus or salary then please speak with your Leader, or you can call the HR team who will be happy to advise.

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5.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

pay and benefits are great

Cons

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3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Straightforward work, easy, good benefits

Cons

A little boring at times because the work was so specialized

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