Good work life balance and no stress - Customer Service Associate Lalamove Employee Review

5.0
Feb 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I am not bluffing when I said that there is no stress working here even as a Customer Service because once you have finished your shift, you won't have to think about it anymore. KPI based but you have nothing to worry about, the Team Leaders here are all very supportive and understanding. The seniors are helpful and it's good for those okay working with shift hours. 8 hours max and 1 hour lunch break with 2 rest days.

Cons

Maybe not ideal for those not okay with shift working hours because there are night shifts.

Explore other reviews about Lalamove

5.0
Sep 18, 2025
Recommend
CEO approval
Business Outlook

Pros

company is create with many opportunities for innitiatives

Cons

the team is still at a very early stage

1.0
Nov 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Nothing is pros in this company.

Cons

If you're considering a role within the Data Analytics team at Lalamove, my advice would be to seriously reconsider. Senior management lacks a technical background and has no understanding of the core aspects of data analytics, including coding and technical processes. This lack of technical expertise leads to poor decision-making and a general mismanagement of the team. Moreover, management style is abrasive and unprofessional—People have tendency to publicly humiliate employees without cause, fostering a toxic work environment. His temper and inconsistency in leadership create a high-stress atmosphere that discourages collaboration and personal growth. Overall, the combination of poor technical understanding and toxic leadership makes this team an unhealthy place to work. I would strongly advise against accepting an offer to join this department.

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