Fun place to work, but relatively poor pay - Customer Service Representative (CSR) Kroger Employee Review

4.0
Feb 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Strong and fun community Customers are nice Not too many tasks and tasks are not too complicated

Cons

Sometimes disorganized management Near constant need for more workers-expect to be called in frequently Limited options for better pay Poor training-lots of learning by getting it wrong in sometimes serious situations

Explore other reviews about Kroger

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice management, nice coworkers, willing to help

Cons

Could be a lot of work sometimes

3.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

10% discount on all kroger branded items $17.25 per hour is one of the better wages in the area when compared to competitor stores

Cons

October-January the workload and store environment is overwhelming due to holidays Slowest time of year in the store is during the summer when its hot and days drag ob forever Lack of communication between dept as well as between store management MOD adds insurmountable tasks onto your already lengthy expected daily task assignments

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