Replaced with AI (A Call Center in the DR) - Customer Service Representative Klarna Employee Review

Users say... "The Klarnauts people were great but they sacked 10% after an announcement in less than 24h." "People I met are mostly nice and my colleagues are great but that really depends on what team you're assigned to." "Klarna has a great culture and is a very international company!" "Good benefits and time off if you are in a team that allows you to use it." "work life balance is good" 

Users say... "Low salary and not stimulating" "Klarna is losing a lot of good people all the time because of the bad management and the politics but they don't seem to care about it." "Poor leadership demonstrated time and again by senior management" "Inexperienced managers with no clear goals for the teams" "Horrible RSU setup, upper management are anti union and consistently lie about unionizing, slow processes where you can easily lose a year's worth of promotion due to a mistake, getting a new role doesn't improve your salary, only levels."