Pros
KWRI/kwx is full of some extremely hard working, very kind, and good people. The work can be very satisfying and it does feel like you are making a positive impact on the lives of real estate agents. In the time that I worked there, salary became more competitive and benefits became better too. It felt like the company was modernizing and improving their compensation packages to compete with other local employers like Indeed, Amazon, Facebook, etc. Profit Share was extremely generous prior to the pandemic.
Cons
Departments are woefully understaffed and workloads are extremely high. Very demanding/impossible deadlines and corporate strategy seems to change overnight based on the whims of executives. Department leaders and staff are rarely consulted on the areas of their expertise or on what reasonable turnarounds are. Very top down, traditional, corporate leadership. Few women or people of color in high ranking positions.