Stay away from I.T. Dept. - Anonymous employee Keller Williams Employee Review

2.0
Mar 16, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

KW is a great company with many smart, capable people through out the company. Nice culture with annual bonus - called the "gift" employee events etc.

Cons

The I.T. department is a horrible, dysfunctional place that rewards mediocrity, incompetence and hostility. Led by a family member of an executive with little or no I.T. or management experience, the department is in sad shape - anyone who has any talent or marketable skills are gone leaving behind the incompetent. There is a strange structure in place with a horde of middle managers who have no one to manage and no accountability for anything. Every vendor relationship turns out to be a bad one. Stay away from I.T. if you have any talent, ability, like to be rewarded for being competent or like to work with other minded people. If you happen to be related or connected to any of the senior management staff and can't get a job on your own - it will be a great place for you.

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Pros

Good work life balance and good teams

Cons

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2.0
May 20, 2026
Recommend
CEO approval
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Pros

The tech stack is approachable and easy to work with, and the company offers strong flexibility through remote and hybrid work options, supporting a healthy work-life balance.

Cons

Career growth feels largely dependent on personal relationships with upper management rather than transparent performance metrics or defined advancement paths. Job descriptions and salary ranges lack clarity, making it difficult for employees to understand expectations or long-term opportunities within the organization. There is little to no investment in employee development—no meaningful education budget, limited financial support for professional growth, and few structured career progression initiatives. The company also appears to struggle with its overall identity, both internally and externally. It is often unclear whether the organization sees itself primarily as a technology company, a real estate company, or a CRM/platform business monetizing agents through various add-on products and services. This lack of strategic clarity can create confusion around priorities, culture, and long-term direction.

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