Phony people! Nearly all of them - Real Estate Broker Keller Williams Employee Review

2.0
May 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Excellent business building systems which, if applied correctly will work to build a successful business in any industry.

Cons

Company is filled with and tends to attract completely phony, two faced people who use everyone around them while under the pretense they care deeply for them. Lots of smile in your face, talk behind your back little cliques. 98% are very low production and low quality agents who speak the language and try to mimic the top few agents in the company. Picture a child walking around in adults big shoes and hat pretending to be grown up. This is the environment of being around agents at kw. The recruiting concept looks good from the outside but in reality causes people to mislead others to want to join the company by highlighting the upsides and covering up all of the major down sides.

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5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent training programs. Company culture & transparency. Command CRM software is effective. Worldwide agent connections.

Cons

My market center experienced high team leadership turnover. Not a big problem for agents but maybe for admin. workers.

2.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The tech stack is approachable and easy to work with, and the company offers strong flexibility through remote and hybrid work options, supporting a healthy work-life balance.

Cons

Career growth feels largely dependent on personal relationships with upper management rather than transparent performance metrics or defined advancement paths. Job descriptions and salary ranges lack clarity, making it difficult for employees to understand expectations or long-term opportunities within the organization. There is little to no investment in employee development—no meaningful education budget, limited financial support for professional growth, and few structured career progression initiatives. The company also appears to struggle with its overall identity, both internally and externally. It is often unclear whether the organization sees itself primarily as a technology company, a real estate company, or a CRM/platform business monetizing agents through various add-on products and services. This lack of strategic clarity can create confusion around priorities, culture, and long-term direction.

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