Pros
The discount Some staff member
Cons
Where do I start.... I didn’t suffer with anxiety until starting this job...no training was given when I started litrally pushed into the deep end...whilst expecting to know everything. The targets are unrealistic and stresses everyone out the turnover is unreal and no one wonders why? Which I find insane. Higher management are unapproachable and do not help if something goes wrong. No one is treated equally...procedures are only followed up when it suits them!! Constantly threatened with dismissal if the store isn’t performing...I/MY COLLEUGES CANNOT FORCE PEOPLE TO BUY!!!! Everyone from HO and higher management treat us like robots and slaves we are just another name and number... There is 100% NO WORK/LIFE BALANCE. You are in a 24/7 whatsapp group which never stops pinging and also Staying over later and having to make the store immaculate with no staff(IMPOSSIBLE) and they have blackmailed every store by saying ‘if you don’t hit figures we are cutting everyone’s overtime’ and that’s what they did. No wonder USA Kiko are going bankrupt,the UK will soon follow suit. PLEASE I am begging you not to work here it will ruin your life :(