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      Johnson Controls

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      Johnson Controls reviews

      Need to get rid of regional management for branch offices - Administrative Johnson Controls Employee Review

      2.0
      Aug 2, 2018
      Administrative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wonderful co-workers, local offices really care about the customers, great vacation policy. Tuition reimbursement and room to grow within the company.

      Cons

      Horrible upper management. Regional management does not work for bottom level employees! The admin in my branch office report to 2 different managers, who aren't even located in the branch office! The TSM needs to be back in charge of service in the local office, not an Area Service Manager who isn't even located in the office and who has no idea what is going on. Upper management needs to remember we are in business because of our CUSTOMERS! Get rid of centralization, it does not work. All it does is cause more work for the local admin who are working 50+ hours a week because they harassed daily about the on-holds when they have no control over it. The branch office needs more control to both the employees and customers happy!

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      5.0
      Nov 7, 2025
      Front line sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent office culture...we have each other's back and everyone is there for each other on the quest to provide the best customer experience. We bring a, "whatever it takes" mentality to our workday. Best part of our job is our work family.

      Cons

      High pressure industry that must be managed daily. We save lives! That brings a heavy responsibility to what we do and means we must remain focused at all times.

      2.0
      May 14, 2026
      Controls service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, good PTO and benefits

      Cons

      Everything else. ZERO training. They hand you a laptop (which is garbage) and say good luck. There is no "team." Everyone is on their own. The senior techs all reached their peak 20 years ago and don't even know what BACnet is. The bureaucracy is unbearable. Ordering a simple part is nearly impossible. There are so many apps you have to check in on everyday and they care more about those metrics than they care about the service their customers are receiving. If you want to get your butt kicked everyday with zero support at a company that specializes in taking advantage of their customers, this is the job for you.

      1
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      Johnson Controls Response
      2w
      Thank you for your honest feedback as a Controls Service Technician. We strive to create a workplace where our core values of integrity, collaboration, and innovation are lived out and where employees feel valued and supported. We apologize if this was not the experience you had with us. Your input will be shared with the appropriate individuals to address your concerns.
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