How is this legal? - Airport Operations Crew Member JetBlue Employee Review

1.0
Jul 9, 2024
Recommend
CEO approval
Business Outlook

Pros

You get to go to Florida for training.

Cons

You’ll be fired if you’re out sick on approximately three different occasions, regardless of how long you’ve been employed, even with a Doctor’s note. You accrue sick leave, but you can’t use it without penalty. They tell you that you should come in sick and that your job is more important than your health. They make you sign a contract that says you promise to not have any commitments in your life besides JetBlue. They will try to convince you to drop out of college if you’re a student. Don’t buy into it. They won’t let you use your international flight benefits most of the time despite telling you otherwise when you first receive the job, and you won’t have the option to use your domestic flight benefits because you’ll be too busy and will be penalized for taking leave. If you take time off, they’ll automatically suspend access to flight benefits so that you can’t use them. They won’t reinstate benefits sometimes until after you’ve been back for a few weeks. Your raise will be mere pennies for the first several years of your employment. It does not offset the rate of inflation, so the purchasing power of your salary constantly goes down. The pay is only $19 an hour to begin with. If you’re dependent on public transport, they’ll schedule you when it’s not operating and tell you to arrive to work several hours early so that you can board the last subway there before the MBTA system closes for the night. This means you spend around 15 hours a day working, commuting, and waiting onsite, but you’re only paid for 8 of those hours. The training is brutal. You have to learn life saving information in the span of less than a month. They’re putting a ton of lives at risk by overworking their employees and forcing them to learn this crucial information without providing sufficient time to learn it. You have to learn how to do pretty much every job in the airport. You WILL have to throw 50 pound suitcases for three hours at a time with no breaks. It’s brutal, backbreaking work and is not disability friendly. I came home every day in so much pain. The managers have no idea who you are and are often in the back playing games on their phone while you break your back. The gesture that JetBlue requires you to do instead of point (because pointing is too “aggressive,” they claim) is a racist salute from Germany, if you know what I mean. This is genuinely the worst place I’ve ever worked. It was extremely dystopian. I witnessed so many illegal practices that they’re somehow getting away with. They control everything about you, including the color of your underwear. I’m 99% sure that there’s a camera in the break room mirror. This company has lost money pretty much every year since the pandemic, and they’re treating workers horribly in an attempt to cut costs.

Explore other reviews about JetBlue

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work for

Cons

none from my experience there

3.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Cons

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

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