Profits over people - Inflight Crew member JetBlue Employee Review

1.0
Feb 17, 2024
Recommend
CEO approval
Business Outlook

Pros

High turnover so seniority goes up pretty fast

Cons

Too much to list. Couldn’t care less about their customers certainly don’t care about their employees. They don’t follow their own values safety/caring/integrity is a joke. Exploit their flight attendants 18 hrs duty days with no breaks. Clean the planes for free. Only airline won’t allow their flight crew to sit in business class in uniform. Have to interview for your own airline to work business class. As if it’s something special. Don’t follow contract they agreed upon. Planes are ran into the ground. WiFi and TVs constantly broken. All talk “recycle” goes in the same bin as everything else. One year they gave extra money for not calling out sick during the busy months. Now you get punished with extra “points” . And instead of cash they gave you true blue points what a joke.

Explore other reviews about JetBlue

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work for

Cons

none from my experience there

3.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Cons

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

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