Great Sign-on bonus IF you can make it a year - Ground Operations Crew JetBlue Employee Review

2.0
Aug 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Free flights..... 5% Profit Share..... 5% contribution to 401 15% off employee stock

Cons

The crewmemers ALWAYS complained about something, be it the hours, the workload, the Supervisors sucking, the Supervisors playing favorites, but they always had something to complain about. For every 1 cremember coming in there are 4-5 going out. Could be firings, or they just cant take the negative environment. TOOOO many WAY TOOO MANY suervisors on a single shift, most were not even with the company for 3+ years. Supervisors spent almost all their time in the office, barely on the field working with or checking in on teams. Supervisors lead with their feelings. If you hurt them, you were on a list. they would find ways to make your job diffucult. Supervisors had little to NO experience at acutally being a Supervisors . Most of the crewmembers were there just for the sign-on bonus with the intention of bailing out after their first year.

Explore other reviews about JetBlue

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits for free travel are outstanding along with medical, vacation, retirement, and flexibility.

Cons

As an inflight crew-member your day to day work relationship can be tricky as you have a new team for each trip and new passengers for every flight.

3.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Cons

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

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