It's been rough - In Flight Crew Member JetBlue Employee Review

3.0
Sep 10, 2021
Recommend
CEO approval
Business Outlook

Pros

401k match, a lot of the people you work with are awesome, before covid we were growing a lot and had a ton of new hires. The values sound nice but you don't always feel them.

Cons

covid has made this job much harder and a lot more frustrating. It feels like there is no support in leaders and moral is extremely low for inflight, AO, and pilots. We have lost a lot of good people because of poor leadership, and there are a lot of grumpy inflight.

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5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work for

Cons

none from my experience there

3.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Cons

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

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