Pros
Great work/life balance and flexibility in the corporate office. Long Island City office is state-of-the-art. Work with some very positive, talented, passionate people. Professional development and promotional/lateral opportunities are available. Travel benefits are always great.
Cons
Some people definitely shouldn't be in the positions they're in... not just referring to management roles. Nearly impossible to get fired once you're in, and I think a lot of people take advantage of that. Way too much emphasis placed on talent development. Don't get me wrong, *professional* development is extremely important, but a stronger focus needs to be placed on talent acquisition... bring in the right people, both front-line and support side because there are a lot of disgruntled people and otherwise "bad apples" here that aren't going to develop no matter how many Principles of Leadership classes you put them through. Recruiting team is very friendly, but the process is long and takes a lot of patience. After applying, don't expect to hear anything for several months if at all. Salary/benefits are lower than other industries, but that's part of working for an airline. It's fun and very rewarding, but certainly not a place to get rich. Know what you're getting into before applying, it's not for everyone.