Not so fantastic but could get better. - Airport Operations Crew Member JetBlue Employee Review

4.0
Jul 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Awesome benefits of travel and discount. Good opportunities to explore the world. Job is very challenging because is against the clock while working a flight but it is awesome experience if you like that excitement.

Cons

Please!!! Do something with the supervisors, it is in every station this feeling of superiority. Plus, if you're not part of their followers, you're screwed. The opportunity to grow is dictated by favoritism. The values of the company ... Just words. And the worst: if a Sup doesn't like you, you will be hunted until you are out of sight.

Explore other reviews about JetBlue

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work for

Cons

none from my experience there

3.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Cons

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

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