JetBlue, is leading the way with a fresh, innovative, smart approach to the airline industry, and I love it! - Anonymous employee JetBlue Employee Review

5.0
May 1, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

JetBlue takes the customer experience to exciting new levels delighting not just our customers, but our crew and our investor's. They have injected life and passion into an industry that needed a facelift and it's refreshingly satisfying to grow with and be a part of this new movement!!

Cons

There are no cons with the company, in general the airline industry can be challenging due to variables that cannot be predicted. Weather for example, or other aspects, but these things affect not just JetBlue but every airline.JetBlue handles it with professionalism mixed with TLC as some things just can't be controlled and we do the best we can to accommodate our customers and crew.

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5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work for

Cons

none from my experience there

3.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Cons

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

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