Managers throw you to the sharks - Guest Experience Specialist JW Marriott Employee Review

3.0
May 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are decent with commission potential

Cons

Extremely stressful and fast paced job, guests will verbally abuse you and management does nothing, work schedule all over the place and posted last minute; you could get scheduled 3-11:30 one day and then 7:30-4 the next, leaving no time for sleep or anything else

Explore other reviews about JW Marriott

5.0
Feb 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everybody I worked with here was great.

Cons

The hospitality schedule doesn't work for me anymore.

3.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Benefits for Associates with 401k

Cons

The property is under renovation.

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