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      Intuit

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      Intuit reviews

      Look elsewhere! - QBLive Bookkeeper Intuit Employee Review

      1.0
      Oct 16, 2024
      Qblive bookkeeper
      Recommend
      CEO approval
      Business Outlook

      Pros

      Choose your schedule Flexibility on taking time off

      Cons

      Every other day making changes to processes or workflows Processes and workflows unclear / hard to follow instructions Poor communication from leadership Micromanaging Unrealistic expectations and deadlines Abusive clients and lack of leadership support Every team is different on how they communicate information about clients so when clients get transferred from one team to another, there are no notes about those transfer clients so you're basically starting over with that client and what their business is about You get very little time on processing clients books even if that means guessing to push it through leadership for approval Clients who currently have monthly bookkeeping through intuit deserve better! Starting early 2025, CEO is reassigning all bookkeepers to a direct customer service facing role because of hiring overseas bookkeeping contractors in India

      avatar
      Intuit Response
      1y
      We want to thank you for writing a review. Making sure our teammates have the flexibility to take time off and recharge away from work will always be a top priority for us. We are sorry—and concerned—to hear you have had issues with day-to-day workflow. We want you to feel our procedures will help you do the best work of your life. We take your concerns seriously, and we’ll give your feedback to our People Experiences team. If you have a moment, please reach out via HR Connect to share your experiences. Thank you again for writing a review and for contributing to our mission for more than 2 years.

      Explore other reviews about Intuit

      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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