Great company, super manager-specific experiences - QuickBooks Live Senior Expert Bookkeeper Intuit Employee Review

5.0
Nov 27, 2022
Recommend
CEO approval
Business Outlook

Pros

80 hours PTO as a part-time employee, frequent gift-card gifts (up to $1,000/yr,) internet reimbursement $50-$100/month, option to work more hours during peak (April & Oct.)

Cons

Many pros are so manager specific that I can't list them as pros for everyone. Flexibility, ability to do projects independently, team-mode-as-dream-mode, and overall culture are ENTIRELY manager specific. 80% of my time at Intuit has been AWESOME. 20% was under a manager that does not embody Intuit values. For people stuck with managers like that: they do not have schedule-flexibility they are discouraged from doing what's best for Intuit and the Customer in favor of what makes the manager look good, and are routinely denied professional respect. All I can say is that you don't have to suffer: Go to HR and request a transfer, it's discrete, easy, and will drastically improve your quality of life.

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3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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