Comfortable, but stagnant - Project Manager Intuit Employee Review

3.0
Sep 1, 2020
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance if you have a family or want to enjoy what San Diego has to offer. Pay is good! The employee stock purchase plan is a great benefit, plus a 12.5% 401k match as well.

Cons

Internal politics grind progress to a halt, it is a consensus driven culture and no one person is in charge of a project, so getting alignment quickly, especially when there are many competing priorities, is difficult at best. At this point it is undeniable that TurboTax knowingly tricks customers into paying for it via false advertising about it being "free", so there is a moral question to be asked about working here.

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3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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