Hey, we may be naive but we keep trying! - Director Intuit Employee Review

5.0
Jan 19, 2009
Recommend
CEO approval
Business Outlook

Pros

Because the company continues to be ambitious in its goals despite the numerous, seemingly unrealistic aspects of those goals. I prefer to be at place that continually tries to be better.

Cons

Yikes! The never ending disconnect between ambitions and reality. Our leaders seem to be continually clueless about how clueless they are when it comes to technology.. They set a goal of being like Apple and Google without looking at the profound differences between Intuit and those high-tech companies. They practically trivialize the accomplishments of Apple and Google in the process. Intuit has some GMs that need to be replaces (think small business). Then the PD leadership in the same area. If we haven't capitalized on the massive opportunity we've been sitting on for years then let's change *entirely* the folks making the decisions.

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3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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