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      Intuit

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      Intuit reviews

      Good but not great - Director Intuit Employee Review

      3.0
      Jan 5, 2009
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and benefits are amazing. Company misses Steve Bennett - he was a visionary. Under his leadership, Intuit used a standard "leadership" model and execution model that resulted in very clear and simple strategies and communications with employees, customers, and shareholders. I've heard that Brad Smith has not really continued the practice. Intuit has some very good other senior leaders, particularly Kiran Patel.

      Cons

      Mountain View is swimming with middle managers and executives who slow things down. Corporate structure is often inneffecient. There are a lot of VPs and Directors who don't seem to do much, particularly in Mountain View. Healthcare, corporate strategy group, and a few others could really used some housecleaning.

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      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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