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      Intuit

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      Intuit reviews

      A Long Way To Go - Anonymous Intuit Employee Review

      2.0
      Dec 28, 2008
      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company benefit program is exceptional and far exceeds other companies I have worked for. Scott Cook is becoming very active and helping product managers get better, but still has a long way to go.

      Cons

      The company culture is highly political and becoming overly focused on those that can perform in front of the "camera". Which means good stories with little substance. There are too many middle management GM layers, which lack true decision making. Really they are PM's. Performance management often is lacking. Lots of talk by management about people that aren't strong, but little action. Layoffs happen as a means to weed out low performing individuals. Requisitions for "new talent" go on hold every year.

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      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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