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      Intuit

      Engaged Employer

      Intuit reviews

      Flexible remote work, but management issues abound - Tax Lead Intuit Employee Review

      2.0
      Apr 22, 2026
      Tax lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, make your own schedule

      Cons

      Over the past season they try to shove AI where it shouldn't micromanage and have your bonus up in the air with unclear and everchanging metric. Very poor training of experts. Seems like none glitches in systems can cost bonuses. Management dismissive of hours cut concerns. We weren't upped till VALENTINES DAY while experts had 60 hours cap since January. Promotions are a lottery

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      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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