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      Intuit

      Engaged Employer

      Intuit reviews

      Gold standard customer-obsessed company thriving on innovations of Agentic AI - Director Intuit Employee Review

      5.0
      Feb 6, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Intuit truly lives up to its reputation as a customer-obsessed powerhouse. The transition toward Agentic AI solutions has been a game-changer, allowing us to proactively solve customer pain points and drastically accelerate our innovation journey. It is incredibly rewarding to work in an environment where cutting-edge technology is used so purposefully to drive financial success for our users.

      Cons

      To further our success, we should focus on simplifying goal tracking and cascading

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      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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