Cutting-edge work within a deeply customer-obsessed culture - Product Counsel Intuit Employee Review

5.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

True Business Partnership: Legal is viewed as a real strategic partner. Product and engineering teams actively seek our input early in the lifecycle, allowing us to help create a better, more customer-serving product. Intellectual Challenge: The work is genuinely exciting. We are tackling novel legal issues at the intersection of fintech and emerging technology. Customer Obsession: This value really does guide how the company innovates and tackles problems. People at Intuit, at all levels and across groups, focus on what customers want and need, and they build to best serve those demands.

Cons

As with any large, complex organization, decision-making can sometimes require navigating multiple stakeholders, but the collaboration is positive.

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3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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