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Intact Insurance UK

Part of Intact

Engaged Employer

Severe lack of guidance and empathy - Nothing but numbers on seats - Complaints Specialist Intact Insurance UK Employee Review

1.0
Dec 19, 2024
Recommend
CEO approval
Business Outlook

Pros

The people you work directly with are wonderful. Super friendly and supportive of each other. The benefits available are vast and varied, decently priced salary sacrifices as well Office is central and has plenty of parking.

Cons

Salary is poor, and you have to fight for bonuses and payrises No matter what is achieved, no matter how many obstacles and hurdles our department overcame, it was never enough. Senior execs always demanded more with never any recognition of how strained and stress staffed, nor what they had already achieved. The systems and processes are archaic. So much rigmarole and process for things which would be easily simplified if those making decisions actually listened to the people working the job day in day out. Too often to criticise, rarely recognised good work. Expected to pick up extra roles and responsibilities with no more pay or time allowance. Massive downsizing of department A lot of boundaries in communication. Nothing is direct and clear from exec office to worker level, all very hidden away and disguised.

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Intact Insurance UK Response
1y
Thank you for taking the time to share your experience of working here at RSA. We appreciate you highlighting some of the areas you have in your comments and will be looking into them in more detail

Explore other reviews about Intact Insurance UK

5.0
Mar 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company 401k match is great for the market

Cons

No cons besides its a start up

3.0
Jul 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Great people, there is almost always someone there to help you when you have questions. They tend to usually work the schedule around other commitments that employees have except during during busy season

Cons

They do not pay attention to problems that arise between employees and management at times and sometimes management involves itself in the problem and makes it worst. They are not big on seniority as the company has fired people that have worked here for more then 8 years. And it's a very repetitive job with little to no chance of moving up in the company

2
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