Indian Company in Europe - not the best combination - Customer Service Representative Infosys Employee Review

2.0
Aug 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Good for people that are looking for a mediocre job to compare with afterwards

Cons

Infosys is an Indian company that puts the clients above everything and does not care at all about the employees. It may work in India to have such conditions where people do not have other possibilities to get good jobs. The promotions are not that popular and management can be improved.

Explore other reviews about Infosys

5.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Management Resources Work life Balance

Cons

Pay and benefits could be better

4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Job stability – Infosys is known for long-term employment and steady projects. Strong brand value – Having Infosys on your resume adds credibility and global recognition. Good learning opportunities – Access to internal learning platforms, certifications, and training programs (especially for freshers). Global exposure – Opportunities to work with international clients and global delivery teams. Structured processes – Well-defined policies, documentation, and governance. Work-life balance (project dependent) – Many teams offer reasonable working hours. Employee benefits – Health insurance, paid leaves, and wellness initiatives. Safe and inclusive workplace – Strong focus on ethics, compliance, and diversity.

Cons

Salary growth can be slow – Compensation increments may be lower compared to market standards. Limited flexibility in role changes – Internal mobility and project switches can take time. Bureaucratic processes – Decision-making can be slow due to multiple approval layers. Project allocation delays – Bench time and delayed onboarding to projects can happen. Variable learning exposure – Skill growth depends heavily on the project assigned. Less innovation in some teams – Certain projects may use legacy technologies. Onsite opportunities are limited – Compared to earlier years, onsite roles are fewer. Performance appraisal transparency – Rating systems may feel rigid or unclear.

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