Good pay and experience / Bad culture - Customer Operations Specialist Indigo Employee Review

Awesome company to work for

Uncertain marketplace and unproven business

Decent base salaries. Due to the company's structure and goal shifting, you get experience in a lot of different aspects of the company. Past non-negotiable goal milestones, there is some flexibility, you have the opportunity and freedom to make the job your own. Good work-life balance, and commendable company goals around sustainable ag etc. made working here stand out.

Raises and bonuses not given for several years due to company not reaching unattainable goals. Lots of turnaround from constant layoffs. During my time there, I had a new manager about every year. No clear goals, and when they are clear they constantly shift. It is hard to grow salary wise within the company, especially when money is tight. You will be able to get more responsibilities and learn new skills, but don't expect your pay to reflect this. Lots of financial mismanagement within the company causing current R&D funding and operations to be barely present.