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      IPSY

      Engaged Employer

      IPSY reviews

      Manage daily fulfillment operations and fulfillment budget for the business. - Senior Operations Manager IPSY Employee Review

      5.0
      Oct 9, 2023
      Senior operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team culture with a reasonable life work time balance. Opportunities to grow and expand career in many paths. Team members can have a lot of impact and input on how the business is evolving and can turn valuable insights into action quickly.

      Cons

      For operations sometimes it is difficult to take the company holidays as we need to ensure the operation is running all the time for our members. We can make the time up at a later date, but it would be nice to be able to take the time when most other cross functional teams are off too.

      avatar
      IPSY Response
      2y
      Thank you so much for your thoughtful feedback! It makes us happy to know that work-life balance, career growth, and the ability to impact the business and see ideas put into action have all been part of your experience at IPSY; these are all so important to us as a culture-driven company. You have our word that we will continue to engage our employees and ask for feedback on strategic decisions, and remain wholeheartedly committed to the inclusivity and diversity that make us stronger and better. Your feedback about how we can better support our operations team is something we’d love to hear more about, if you’d do us the favor of sharing with us at hr@ipsy.com. The IPSY People Team

      Explore other reviews about IPSY

      5.0
      Jul 5, 2025
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance Coworkers are a pleasure to deal with Remote First company

      Cons

      Remote setting is not always best for important meetings

      1
      avatar
      IPSY Response
      10mo
      We love hearing that flexibility, work-life balance, and your teammates are bright spots in your IPSY experience. We hear you on the challenges that come with remote meetings—finding ways to stay meaningfully connected is something we’re always working on. With appreciation, IPSY People Team
      3.0
      Mar 25, 2026
      Anonymous contractor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Remote first - Kind coworkers - Fun brand

      Cons

      My entire career has been built on digital transformation/migration projects, but IPSY showed me a new kind of chaos. A very immature project management function coupled with constant rebrands, shifting priorities, and last-minute legal changes made it feel like they were trying to rebuild the car while it's already rolling downhill. Still a spreadsheet place. Product requirements constantly got buried in Slack. (Why are we so afraid of email?) Disjointed processes and minimal communication to contractors. (It's often the norm to treat contractors like secondary citizens, but most places will at least communicate info relevant to your job). Seems like a bad idea to lay off tech team members midway through a delayed transformation project.

      1
      avatar
      IPSY Response
      1mo
      Thank you for sharing your experience. We’re glad to hear that our people and brand made a positive impression. We understand that transformation work can feel complex, especially in a fast-moving environment, and we’re continuously working to improve clarity, communication, and how we support all team members, including our contractor community. We appreciate your perspective and wish you the best in your next chapter. With care, – IPSY People Team
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