Needs a Union - Customer Service Representative IKEA Employee Review

2.0
Oct 14, 2021
Recommend
CEO approval
Business Outlook

Pros

PTO is more than fair, employee discount which stacks

Cons

Horrific turnover rate due to poor management. Overworked and underpaid with very little training being given. Wages are far under local retail wages with laughable raises even when considered a top employee in the department. New employees starting at wages higher than the veterans are making.

Explore other reviews about IKEA

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great managers and coworkers-felt like family.

Cons

Holidays were brutal but mainly because of the coworkers

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

good employee benefits free food

Cons

long hours and micromanagement, tired workers

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