Not a company to work for long term - Home Furnishings Consultant IKEA Employee Review

3.0
Sep 18, 2018
Recommend
CEO approval
Business Outlook

Pros

-Fun co-workers -Casual atmosphere -Decent starting pay for retail work -15% discount off everything in store -Inexpensive lunches -Benefits, including matching 401K contributions

Cons

-IKEA restructured, doing away with all the HR investments they had for their co-workers when I started in 2012. -No more annual performance evaluations, which used to end with a small annual raise. There also used to be an annual bonus program that ended around 2016. -IKEA hides behind a smoke and mirrors display of innovation, inclusivity, and diplomacy. However, the US stores have fallen short to the European stores in terms of technology, overall work/life balance, and co-worker engagement. -Right before I left, IKEA changed to a more Americanized business operation, taking away the salaries of upper management and switching them to lower, hourly wages. They created more positions within the store that they do not have the resources to hire for and fill. Current staff is spread thin across many different areas and have not received compensation increases.

Explore other reviews about IKEA

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

• Structured, delivery focused work • Data driven decision making • Independent ownership • Impact on team efficiency & customer xp

Cons

• Balancing customer facing expectations with project deadlines • Scope creep with cross team processes and reporting • Managers often leaned on me for more than my formal responsibilities, which led to overextension

4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I have a very empathetic and flexible manager. Although I do meet the requirement to be in office three days a week many others do not and don’t seem to suffer for it. My work can be challenging at times, but due to the slow pace of most things here I rarely feel overwhelmed.

Cons

This is, without equivocation, the most sclerotic organization I have ever been a part of. The management structure and reporting lines are inscrutable and even after 3 years I barely understand how my team fits into the larger picture. My job is a data role, and although getting access to data has improved somewhat, it is still one of my biggest blockers.

See reviews by: Helpful|Rating|Date|All