Pros
The people who work here are generally hard working and fun to be around. The culture was great and there are still pockets of the old culture left where it's a good company to be at.
Cons
Hard work only leads to more hard work and not advancement. There are no reasons at all to work hard here. Incentives have been removed from doing even the most basic of tasks, no one takes any responsibility for how their co workers act or how their departments are run. We re-organized to be "Customer Centric" and country management has done everything in their power to remove any ability for co-workers or team leads to actually assist customers. New hires make more than people who have been here for years, setting up the incentives of pay completely backwards so people will want to quit and get re-hired just to get a raise.