Used to love it, and now I'm going to leave. - Sales Associate IKEA Employee Review

2.0
Feb 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits for coworkers who work 20-35 hours a week. PTO and Sick Time even for level 1 coworkers (12-19 hours a week) Coworkers are generally nice and you will make friends easily.

Cons

Completely disorganized environment. Customers are awful. Bad management, especially in sales - you will suffer except for the one or two good people. Awful hours and schedule, and no one cares to help you fix it.

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5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

• Structured, delivery focused work • Data driven decision making • Independent ownership • Impact on team efficiency & customer xp

Cons

• Balancing customer facing expectations with project deadlines • Scope creep with cross team processes and reporting • Managers often leaned on me for more than my formal responsibilities, which led to overextension

4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I have a very empathetic and flexible manager. Although I do meet the requirement to be in office three days a week many others do not and don’t seem to suffer for it. My work can be challenging at times, but due to the slow pace of most things here I rarely feel overwhelmed.

Cons

This is, without equivocation, the most sclerotic organization I have ever been a part of. The management structure and reporting lines are inscrutable and even after 3 years I barely understand how my team fits into the larger picture. My job is a data role, and although getting access to data has improved somewhat, it is still one of my biggest blockers.

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