Blindsided by Layoff Despite Hard Work and Promises - In House CRA ICON Employee Review

2.0
Aug 4, 2025
Recommend
CEO approval
Business Outlook

Pros

• Exposure to global Phase I–IV trials across various therapeutic areas • Opportunities to collaborate with experienced teams in clinical research • Use of major industry tools and systems (Veeva Vault, InForm, Siebel CTMS, etc.) • Remote work flexibility

Cons

• No merit increases or cost-of-living adjustments, even with strong performance • Promised promotions that never materialized—despite taking on higher-level responsibilities and supporting CRA-level tasks • Excessive workload due to high turnover and understaffing • Lack of transparency and communication from leadership • Sudden layoff with little notice, despite being told the team was stable and secure

Explore other reviews about ICON

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work culture. Really nice management

Cons

It's hard to move up in the career ladder from within.

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

Cons

HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

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