No Support - Clinical Study Manager ICON Employee Review

1.0
Jun 21, 2024
Recommend
CEO approval
Business Outlook

Pros

The only pro was the compensation.

Cons

There was practically no training; you were given a speed run overview then thrown to the wolves. Management was not receptive when staff would voice complaints of being overworked, and would basically tell you to suck it up. I worked during the big merger process and you could feel the difference after ICON took over PRA because they started restructuring and cutting costs while demanding more and more of their employees. It was a toxic environment where cliques were promoted and you could take the full brunt of the blame for things that weren’t even your fault.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits including PTO, health care and other benefits.

Cons

Very much a brother-in-law feel when it comes to promotions and praise. If you aren't in the cool club, you will be shunned and left out. Management also makes business decisions without understanding the niche part of the various industries.

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