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      ICON

      Engaged Employer

      ICON reviews

      No longer honest with employees - Quality Manager ICON Employee Review

      2.0
      Jun 10, 2020
      Quality manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relatively progressive employment policies. Usually allow work from home.

      Cons

      Company imposed pay cuts in 2020 while promising not to lay off employees to deal with pandemic. Then began laying off employees, refusing to roll back pay cuts, even though revenue didn't decline as they had said it would. Senior management isn't honest and sees North American staff as disposable.

      Explore other reviews about ICON

      5.0
      Jun 19, 2026
      Patient recruitment lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really great manager. Remote work major plus. No micro management. Great pay

      Cons

      Annual salary increase this year isn't until September which is odd.

      4.0
      Jun 27, 2026
      Pv associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team up to director level. Good place to start career, however not many open positions in US

      Cons

      Contracts are often unclear not including all needed services, leading to financial overburn. The company relies on multiple tracking systems, creating inefficiencies and frustrations for employees, and prioritizes hiring in low-cost regions, which are known for high employee turnover.

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