Company is extremely understaffed. Departments don't work together. makes job very difficult. - Laboratory Project Manager ICON Employee Review

2.0
Feb 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Can work from home 2x a week. Depending on your manager they can be flexible with time.

Cons

Salary is low in comparison to other project manager position and work load is high. They are extremely understaffed in every department. As a PM you feel like the punching bag for your clients because other departments are so backlogged nothing gets done on time and there is nothing that you can do as a PM but continuously get yelled at by sponsors for things that are completely out of your control. Other departments won't even let you email them directly which is a huge handicap. It is an extremely frustrating job and doesn't seem like its going to get better any time soon.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Very little pros to working here other than it's very easy to stay under the radar. The work load is light.

Cons

Very little room for growth, eventually got laid off because ICON over hired too many CRAs it could handle. The CRA bridge program was supposed to be only 3-6 months but people we not able to promote despite being there for 2+ years

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