employer cover photo
employer logo
employer logo

Holland America Line

Engaged Employer

Stay away my advice - Resevations Agent Holland America Line Employee Review

2.0
Jul 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy bookings, info there when you need it to answer all guest question and there are thousands of them I got in 3 years.

Cons

Micro-managing is the poorest part. I am a sales pro worked over 30 years selling Xerox equipment B2B and wholesale. You have QA Eval kids probably never sold a glass of lemonade as a kid in front of their house, rating your sales technique. I was always at the top of my monthly numbers on the team of about 20 agents. If they just let me be I would have stayed but with the low hourly pay and tiny commissions it isn't worth the headaches.

Explore other reviews about Holland America Line

5.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Very fun to work for and good money.

Cons

Only work 5 months of the year

5.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote flexibility, friendly team, travel opportunities.

Cons

Limited growth unless you relocate to Seattle or Miami.

avatar
Holland America Line Response
1mo
Thank you for sharing your experience and your time with Holland America Line. We’re glad to hear you value the remote flexibility, team environment, and travel opportunities. We also appreciate your perspective on career growth, as feedback like this helps inform ongoing conversations around development and advancement opportunities. Thank you for taking the time to leave a review.
See reviews by: Helpful|Rating|Date|All