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Holland America Line

Engaged Employer

This was a dream for me to work for Holland America Line in the travel industry. - General Reservations Agent Holland America Line Employee Review

4.0
Feb 21, 2022
Recommend
CEO approval
Business Outlook

Pros

I worked with some good people. I loved to get together with other employees for get-togethers or events. I traveled the world and went on a couple of cruises. I loved working with Mariner guests. I loved working with all of the amazing travel professionals throughout United States and Canada. I learned so much knowledge about travel industry and got some good training throughout the years. I liked working at the Seattle office. I liked working from home as well. I was able to be a better mom and be more available for my kids when I worked at home.

Cons

The Pandemic was heartbreaking for the cruise and travel industry. There were employee surveys. I was smart to keep my survey neutral and positive for feedback. It is like you could not really question if someone in upper management did anything that was questionable. Mentally and emotionally, I was exhausted by the end of my career. I just wanted it to end and not feel any more stress. I wanted my career to have a good ending.

Explore other reviews about Holland America Line

5.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote flexibility, friendly team, travel opportunities.

Cons

Limited growth unless you relocate to Seattle or Miami.

avatar
Holland America Line Response
2mo
Thank you for sharing your experience and your time with Holland America Line. We’re glad to hear you value the remote flexibility, team environment, and travel opportunities. We also appreciate your perspective on career growth, as feedback like this helps inform ongoing conversations around development and advancement opportunities. Thank you for taking the time to leave a review.
4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great position if they still offer a base salary for your first year.

Cons

Working west coast hours from the east coast.

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Holland America Line Response
4d
Thank you for sharing your feedback. We are glad to hear you see value in the role. We also appreciate your comments regarding scheduling and compensation, and we continue to review how we support our teams and enhance the overall employee experience. Thank you again for your insights.
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