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Holland America Line

Engaged Employer

Don't do it. - Entertainment Staff Holland America Line Employee Review

1.0
Jul 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent pay. A glimpse of various tourist destinations. Food is included.

Cons

No department training. There is no organized system for this. And the people who "train" are not trained to train people. And see below... (there is organized training for ship safety but not for the jobs and procedures within the department) Rules and expectations are constantly changing and most were never established to begin with. Management will hold employees to the rules/policies in the handbook, but don't expect them to follow those protocols. They won't. Very political atmosphere. Watch your back. Don't trust anyone. If you are a woman in management, prepare for the worst. You won't get to see much on your travels because you will have far too much to do. You won't have much time to get off the ship. Prepare to bribe people into doing their jobs by purchasing alcoholic drinks for them. What the corporate office wants and what management on the ship wants will often be in conflict. Workdays are 7 days a week, and 14 to 16 hour days are typical, but you won't be able to officially log that many hours because you'll get in trouble for overtime. But you won't get the work done if you don't put in the hours. After passengers end their day, the crew parties. Hard. Every night. And all that goes with that... Be careful. There is a lot of soap opera involving who hooked up with who and all that nonsense. But , hey, some people love it. And then there was Covid... Plenty of news stories on YouTube about how that went.

Explore other reviews about Holland America Line

5.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote flexibility, friendly team, travel opportunities.

Cons

Limited growth unless you relocate to Seattle or Miami.

avatar
Holland America Line Response
2mo
Thank you for sharing your experience and your time with Holland America Line. We’re glad to hear you value the remote flexibility, team environment, and travel opportunities. We also appreciate your perspective on career growth, as feedback like this helps inform ongoing conversations around development and advancement opportunities. Thank you for taking the time to leave a review.
4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great position if they still offer a base salary for your first year.

Cons

Working west coast hours from the east coast.

avatar
Holland America Line Response
5d
Thank you for sharing your feedback. We are glad to hear you see value in the role. We also appreciate your comments regarding scheduling and compensation, and we continue to review how we support our teams and enhance the overall employee experience. Thank you again for your insights.
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