Decent Company, Needs To Organize Itself - Front Office Manager Hilton Employee Review

3.0
Nov 14, 2012
Recommend
CEO approval
Business Outlook

Pros

Decent pay rate compared to other hospitality companies, ability to travel to corporate events and conferences, decent benefits

Cons

Expect to work 10-12 hours a day, six days a week, company does not have values (no protection to the employee), operations management is stretched thin at every property.

Explore other reviews about Hilton

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Health insurance for me an my partner

Cons

I don't have any cons

3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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